Handling Apartment Noise Complaints
Managing an apartment complex can be a rewarding experience, but every so often there are some challenging circumstances that must be confronted head-on. One of those circumstances is a noise complaint. If you don't confront a noise issue immediately, you set the standard for other tenants to also generate excess noise and that can create an untenable living situation for some of your best renters. Here's how you can start handling apartment noise complaints without creating an extra level of drama.
1. Notify the Tenant That They Are In Violation of Their Lease
Most apartment noise complaints, if founded, are a violation of the leasing agreement. If you have investigated the noise complaint and found it to be valid, then give the tenant an official notice that they are out of compliance. This notice will give you the foundation of starting an eviction if necessary. Make sure to include how the tenant can become compliant once again and give them a deadline.
2. Don't Just Take the Word of the Complainer
The primary reason why landlords or apartment managers get into trouble with noise complaints is that they make an assumption that the tenant filing the complaint is telling the 100% truth. Many tenants do give the complete facts, but only from their own perspective. Sometimes a tenant will file a noise complaint out of spite. It is important to investigate every complaint thoroughly before sending a notice that could get you into trouble.
3. Outline All of the Events That You've Discovered During Your Investigation
Discuss the specifics, including the date and the time, of when the tenant became in violation of the noise stipulations that are in the lease. Make sure to include the details of the noises as well if they can be determined, like if there was a party going on or the television was turned up to a maximum volume. This will let the tenant know the precise issue and give them a chance to correct it.
4. Do You Have Paper Thin Walls in Your Apartment Complex?
Sometimes a noise complaint is legitimate, but it is because of the structure of the apartment building itself and not the fault of the tenant. A television that is on volume #10 is set at a reasonable level, even if the tenant next door can hear the television. Take this into account as you're investigating the complaint and speak with those who are making complaints to make sure they understand the structural components of the building.
5. Always Follow-Up This Notice
If the tenant complies with the notice of the noise complaint and rectifies the issue, then give them another notice that says they have done so. If they have not, then follow-up with another notice of violation that may include a notice to vacate the premises or the start of the eviction process. Landlord/tenant laws often dictate what can and what cannot be mentioned in circumstances like these. Follow these tips and the expectations of your local laws and you'll be able to handle this situation appropriately.
Many times, there are issues between a landlord and a tenant that need to be resolved but are failed to do so, because both parties have gone too far with their actions, and have retaliated in the... More
Where there is a landlord, there will also be a tenant, and it is no surprise that these two parties can only work together once there is some sort of agreement, contract or a binding deal in place.... More
Many landlords find it difficult to write and draft a lease agreement. Since every State has its own general template, it can also be difficult to make sure your lease agreement meets all the criteria... More
When it comes to being a landlord, one should know that it is not for the unprepared individual. This should be clear that being a landlord does not simply mean that you will be taking the rent and... More
Becoming a landlord is a major deal and no one can simply get up and think, “well, yes I think I should be a landlord and rent out my flat.” If you are thinking that you would like to be a landlord,... More
If you’re a landlord and want to manage your business in a better way, you should endeavor to get in touch with those industry experts who have the experience and the skills to help you do it. This is... More
Landlords and aspiring landlords, do not become as such, without guidance and advice. There is a lot that goes into being a landlord nowadays; in fact, there is so much to learn that it often confuses... More
Renting out an apartment or a house can become a constant revenue source for landlords, but at the same time, it gives rise to several problems. It is a fact that high standards, a strict lease... More
If you are currently thinking of becoming a landlord only because it helps you have a constant stream of income, you should think twice. It’s not that you should not consider offering your property... More