How to Show an Apartment for Rent

Do you have an apartment complex that you're managing? Are you wondering how to show an apartment for rent? Many complexes have a show apartment that will let people see what living on the grounds will be like. For smaller buildings or even apartments in a four-plex, for example, an apartment may need to be shown while someone is still living there. You will need to follow certain steps to make sure you're not breaking the law by showing the apartment.

Step #1: Give 24 Hours Notice

In almost every jurisdiction, a tenant must be given written notice that their apartment is going to be shown to a prospective tenant. You must be able to provide proof that this written notice was delivered as well. You could serve the tenant the document, but that has high costs associated with it. The best method is to send the notice by certified mail so there is proof of reception. If you've got to move fast, having the current tenant sign their acknowledgment of reception works as well.

Step #2: Plan On a Reasonable Time

Most apartments that are already occupied can only be shown at a reasonable time during the day. This generally means between 9am-9pm, but circumstances may vary based on the community, the family living in the apartment, and other unique factors. A family with a newborn, for example, may see an 8:30pm showing as unreasonable and this may invite a legal challenge.

Step #3: Give People Time

The average person isn't going to keep their apartment in a retail showing condition 24/7. This is especially true for homes with pets and/or children. The more time you can give someone, the better the apartment will likely be when it is time to show it.

Step #4: Maximize Your Lighting

People love to see an apartment that feels open and airy. You can encourage this feeling by making sure the blinds or drapes are open and most of the lights are on.

Step #5: Let People Wander

Although you can't just let people wander freely if an apartment is currently occupied, you can give them enough space to allow them the opportunity to explore on their own. Talk about the features of the apartment, what the benefits of living there are, and don't be afraid to chat with the prospective renter for a few minutes to get to know their specific needs. This apartment might not be the best fit, but this conversation can help you find a better one.

Step #6: Ask For the Sale

Renting an apartment might be personal for a tenant because it will become their home, but it is your business. You're showing the apartment because it is part of the sales process. If you don't ask for a sale by providing some sort of natural call to action, then you're not going to get a renter. Ask about when they'd like to sign a lease, leave a deposit, or fill out an application so you can get the ball rolling. Don't forget to thank them for their time.
Posted on Jul 30, 2014


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