5 Ways To Keep Seasonal Tenants Happy And Coming Back

If there's one thing that all seasonal tenants have in common, it's that they have options. Areas that seasonal tenants like to frequent often have numerous properties where these individuals can stay, so it's imperative to keep these renters happy so they continue to return. Repeat business is the only way to succeed with seasonal tenants, and these tips will go a long way in accomplishing just that.


1. Provide Cleaning Equipment
Everyone has brooms, vacuum cleaners, sponges, cleansers, and other cleaning necessities at their homes, but seasonal tenants aren't going to drag these along with them for a temporary stay. This means that a landlord can make their tenants' lives much easier, and thus happier, but simply providing all cleaning necessities in the property.
In addition, landlords will see benefits outside of simply keeping their tenants happy. After all, a person can't be expected to leave a property clean when they vacate if they don't have cleaning materials, and expecting tenants to go out and purchase these things themselves is a good way to annoy them.


2. Handle The Security Deposit Quickly
It's important for a landlord to refund a seasonal tenant's security deposit within 30 days of vacating the property. In fact, doing this even sooner is a great way to make tenants feel appreciated.
Additionally, it's important to remember that keeping a portion of the security deposit could upset potential repeat tenants. While it's understandable to hold onto a deposit if tenants wrecked the place, it should be expected that broken dishes and other minimal damages will occur. Are these small costs worth losing a tenant who comes back every year? Probably not.


3. Automate as Much as Possible
Automating things like rental payments is also a great way to make the lives of tenants easier. There is online landlord software available that allows renters to pay their rent right over the Internet. This simple step is a quick way to make things easier for both tenants and landlords.


4. Post Set of 'House Rules' in Home
Posting house rules in a rental property is one of the best moves that a landlord can make. It ensures that the tenant knows what's expected of them, and this reduces the likelihood of later disagreements. Additionally, this posting can also include vital information such as which days recyclables and trash need to be put out for pickup.
It's also beneficial to leave a guide with local information on it. A list with local food delivery service numbers, fun night clubs and tourist sites listed ensures that tenants get the most of their trip. In the end, this means they'll enjoy themselves more and appreciate the landlord who went that extra mile.


5. Provide Sufficient Furnishings and Dishes
While seasonal tenants may not plan on staying for long, this doesn't mean that they want to spend the money to eat out for every meal. This is why it's imperative to provide enough dishes, utensils, pots and pans to cook for and serve the maximum number of individuals listed in the rental agreement. Additionally, more people are enjoying outdoor cooking these days, so having an outdoor grill is always a plus.
Similarly, adequate furnishings for the maximum number of listed individuals should also be provided. What good is one couch going to do in a rental with three bedrooms that comfortably sleep two each? Seasonal tenants can easily find places where the landlord goes the extra mile to keep them around, so it's important to not improperly accommodate tenants just to save a few bucks.

Renting to seasonal tenants is quite different from a typical tenant-landlord relationship, but this doesn't mean that it has to be difficult. By simply keeping these renters happy, it's possible to ensure that they'll keep coming back. And when a few good tenants can be counted on to return at certain times each year, it's possible to consistently have the property occupied.

POSTED March 16 2015 10:48 AM
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