When a tenant moves out of your rental property it is a good practice for both of you to do a walk through inspection. This allows you to go over any issues you find and it gives them time to fix them before moving out, therefore losing their deposit if it's left too dirty. While normal wear and tear is expected, there are certain places that you should look at carefully to make sure there is nothing beyond that and alert the tenant if there is. It's to be expected that there will be some nail holes, a bit of wearing on the floor, etc etc in the rental as a tenant moves out.
What is considered 'normal wear and tear' may depend on how long they've lived there. Stains, gaping holes, breaks in the windows, and broken appliances are not considered normal wear and tear and may cost the tenant part or all of their deposit, depending on how extensive the damage is. Trash left behind and properties that have not been cleaned may also be subject to a deduction to the security deposit. It may be a good practice to provide the tenant with a checklist so that they know exactly what needs to be cleaned and what is expected for the move out. That way there will be no surprises.
A walk through inspection allows you to point these things out before deducting the amount from that deposit and will allow for open communication between you and the tenant so that the move out can go as smoothly as possible for both parties.
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